Frequently Asked Questions — How to Ride METRO

To help make the journey pleasant and safe for everybody, METRO has developed a Code of Conduct for riders.

For example, smoking is prohibited in covered or enclosed facilities, including transit centers, bus stop shelters and platforms. And consumption of alcoholic beverages is prohibited on METRO property.

Please review the full METRO Code of Conduct.

Depending on the severity of the violation, you could be fined. You could also be temporarily or permanently suspended from using the system. And you could forfeit any refund or unused funds that may expire during the time when you’re suspended from riding.

Personal, non-commercial photography is allowed on the METRO system, and no permit is required. As a courtesy, we ask that you request permission before taking photos of other riders. Photography must not interfere with the safe movement of people or vehicles.

For safety reasons:

• Camera lights or flashes should never be aimed at oncoming vehicles or used inside moving vehicles
• Tripods and other equipment must not be placed where they could block walkways or vehicle operations
  

Commercial photography, video production, and media requests require prior approval.

For commercial or media photography inquiries, please contact the METRO Press Office at media@RideMETRO.org.