Frequently Asked Questions — Fares
On this page, you can get answers to common questions about fares and discount programs, all in one place.
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During the transition phase, you should use all remaining funds on your current METRO Q® Fare Card and discard it.
No. You have the option of choosing either a physical or virtual card, not both. If a physical card is converted to virtual, it can no longer be used.
Yes. Students, seniors 65+, and qualified veterans can apply online for a RideMETRO Discount Fare Card. People with a disability who are not eligible for METROLift must apply in-person at a METRO RideStore.
Once you have obtained your RideMETRO Discount Fare Card, you can convert the physical card to a virtual card in the RideMETRO app.
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